Croupier

Training methods to become a casino croupier vary from country to country. In North America, blackjack is almost always the game that dealers learn first, as it is simple and popular, and when the dealer makes errors, they tend not to cost the casino much money. In Europe, croupiers tend to learn roulette first. Complex, busy games such as craps, with complicated payout systems, etc., are usually reserved for the most competent and/or ambitious dealers.

American, Australian and British croupiers are required to apply for a gambling license. This license includes police background checks and credit rating checks, to help determine if they are eligible to commence employment. Croupiers are not permitted to deal at a casino until being issued this license.

Tipping the Croupier

As is common with customer service staff in the United States, croupiers there depend on tips to make their wage worthwhile. While a croupier should theoretically have no personal interest in the outcome of the game, a successful player customarily tips the croupier, especially in American casinos. Tips are often pooled and divided amongst all the staff. Fraternising with customers is frowned upon, and most casinos prevent their gambling staff from being seen smoking or even being seen in uniform outside the casino. Some gambling strategies include suggestions to tip the casino dealer in order to create a good atmosphere and improve dealer's mood. According to these strategies, tipping might even make the dealer shuffle the cards less frequently and thereby allow easier tracking of particular cards. Australian casinos forbid dealers from taking tips.

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