Customer support is available through telephone, email, and live chat 24 hours a day, 7 days a week. I found the staff quick to respond, and although the staff was able to answer most of my questions there were some questions that required time to respond from management.
Live chat support: available 24/7
Support: [email protected]
Support Phone: 1 888 671 2855
Support Fax: 1 866 728 5443
International Phone Support: +44-870-166-8801
International Fax Support: +44-870-166-8803
the Netherlands Antilles, Costa Rica, Israel, Russian Federation, United Kingdom (inclusive of Northern Ireland, Channel Islands and the Isle of Man), Romania, Hungary or France.
Club World Casinos welcomes US players. The banking system at Club World Casino is pretty decent for an American-friendly site. Players can deposit via credit card, e-Wallet, or wire, and payouts can be processed in similar means. The Club World Group has an excellent history of paying out consistently, although payout times aren’t the fastest given the restrictions placed on US gambling transactions. Still, the system here is among the best we’ve seen for a casino serving the American market.
If you are logging in from the US, you will be directed to Club USA. This group has been operating since 2004 with Club World/Club USA on the scene since 2009. In terms of a Real Time Gaming casino, you can't get much better than this group with good customer service and frequent bonuses for loyal players.
Security is addressed through 128-bit SSL encryption technology, which allows players to have their information automatically scrambled by the casino’s software. This information is only readable by the casino’s staff, keeping it away from those who might steal it for nefarious purposes. This is excellent, as there are still some RTG casinos that don’t encrypt their player information, putting punters at risk.
Audit: RTP Not publicly audited, however, therefore, they use software supplied by Real Time Gaming (RTG), one of the leading providers of online casino systems is rigorously tested on an ongoing basis by Gaming Labs Certified for fairness and randomness.
Most of the casino games are playable without downloading the casino, however, In order to access the entire selection of games players must download the casino.
| GAME | MULTI-PLAY | PAY TABLE | RETURN |
|---|---|---|---|
| Aces & Eights | Yes | 8-5-4-3-2-1 | 99.78% |
| Double Jackpot | Yes | 160-80-80-40-20-8-5-4-3-2-1 | 99.63% |
| All American | Yes | 35-8-8-8-3-1-1 | 99.60% |
| Jacks or Better | Yes | 9-6 | 99.54% |
| Bonus Deuces Wild | Yes | 9-4-4-3-1-1 | 99.45% |
| Double Bonus | Yes | 45-10-7-5-3-1-1 | 99.37% |
| Double Double Jackpot | Yes | 160-160-160-80-50-9-6-5-3-1-1 | 99.36% |
| Sevens Wild | Yes | 25-15-10-5-3-2-2-1 | 99.16% |
| Sevens Wild (multi-play) | Yes | 25-15-10-5-3-2-2-1 | 99.16% |
| Pick 'Em Poker | Yes | 239.8-100-18-15-11-5-3-2 | 99.11% |
| Loose Deuces (multi-play) | Yes | 25-15-5-4-3-2-2-1 | 99.07% |
| Loose Deuces | Yes | 25-15-5-4-3-2-2-1 | 99.07% |
| Bonus Deuces Wild (multi-play) | Yes | 8-4-4-3-1-1 | 99.06% |
| Double Jackpot (multi-play) | Yes | 140-70-70-35-20-8-5-4-3-2-1 | 98.99% |
| Double Double Bonus (multi-play) | Yes | 400-50-9-6 | 98.98% |
| Double Double Bonus | Yes | 400-50-9-6 | 98.98% |
| Double Double Jackpot (multi-play) | Yes | 150-150-150-80-50-9-6-5-3-1-1 | 98.95% |
| Deuces Wild | Yes | 25-15-9-4-4-3-2-1 | 98.91% |
| Deuces Wild (multi-play) | Yes | 25-15-9-4-4-3-2-1 | 98.91% |
| Aces & Eights (multi-play) | Yes | 7-5-4-3-2-1 | 98.63% |
| Double Bonus (multi-play) | Yes | 40-10-7-5-3-1-1 | 98.57% |
| Joker Poker | Yes | 150-80-50-20-6-5-3-2-1-1 | 98.51% |
| Joker Poker (multi-play) | Yes | 150-80-50-20-6-5-3-2-1-1 | 98.51% |
| Bonus Poker Deluxe | Yes | 50-80-8-6-4 | 98.49% |
| Bonus Poker Deluxe (multi-play) | Yes | 50-80-8-6-4 | 98.49% |
| All American (multi-play) | Yes | 30-8-8-8-3-1-1 | 98.49% |
| Jacks or Better (multi-play) | Yes | 8-5 | 97.29% |
